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Advent International

Advent International is one of the largest private equity organizations in the world. With over 20 years of experience and offices in 15 countries, Advent has become a leader in international private equity investing.

Challenges

Advent required a full web presence in 1999. At the time, Advent's technology footprint did not allow them to install databases in a production environment. Since then, Advent needed a trusted technology partner to help manage its web operations, implement content management solutions, and improve its on-site search functionality.

LTech Solution

LTech worked with Advent's creative team to design information architecture, site templates, and a content management system that met their needs. In 2007, LTech rebuilt the entire site using a SQL database to provide for more advanced content management.

Results

LTech's migration of the website to SQL Server increased the speed of the site, and provided Advent with an expandable framework for their public communications platform. LTech's continued management of Advent's web presence has allowed them to communicate effectively via the web to prospective investors and customers.

New York Life


New York Life is the largest life insurance company in America and one of the largest in the world. They provide a variety of securities products and mutual funds.

Challenges

New York Life's existing intranet search was fragmented and unable to return relevant results. They decided to go with a GSA solution from Google to greatly improve their user experience. Their content was spread out across a diverse array of systems, including Vignette V6 and V7, IBM WebSphere Portal, and Oracle databases, all run by different development groups. In addition, they had unique security requirements which required viability testing for delivering secure content. They needed help in configuring the GSA to answer all of their problems, by crawling all their content, delivering secure search, and providing search to their enterprise applications. In order to ensure the success of the project, a short term proof-of-concept was executed, and LTech was chosen to participate.

LTech Solution

LTech worked closely with New York Life's development team and provided guidance and solutions on a wide array of GSA topics. LTech was able to:
Results

The proof-of-concept resulted in a functioning secure search implementation for New York Life. A plan for full scale deployment was delivered, allowing New York Life to staff and execute the project.

PC Magazine


First released in 1982, PC Magazine is a biweekly magazine published for technology professionals with previews and reviews of new hardware and software. The magazine, which spawned an online edition in 1994, contains articles written by experts in the field of information technology.

Challenges

PC Magazine wanted to improve the search feature on their website. With thousands of products and reviews available to search on the site, they needed a way to provide more organized and relevant search results.

LTech Solution

LTech set up PC Magazine with a custom Google Search Appliance implementation, which allowed users to search products grouped by category, price, brand, and more.

Results

LTech was able to customize the GSA in order to reflect the company's needs and the requirements of the site. The Google Search Appliance helped PC Magazine give their users faster and more relevant search results, as well as various filtering options.

Match


Match.com is an online dating service with over 15 million members in 37 countries. The site began in 1994 as a prototype for electronic classifieds. After its launch, the site has since grown to employ more than 340 people with offices all over the world.

Challenges

Match.com wanted a page that would display the personal stories of couples who met using their site. They required a comprehensive page that would allow users to submit photographs and biographies, as well as use keywords and location to search through others' stories and email them to friends.

LTech Solution

LTech designed and built the Match.com Success Site with interactive features for Match.com members to use and visitors to browse. LTech implemented a search feature which displays results by category, location, and keyword.

Results

Match.com provided a link to their new success stories site on their homepage and it has become a popular place for couples to share their Match.com experience with others. The site is still up and running smoothly.

PayPal

Paypal is an e-commerce business and subsidiary of eBay which allows consumers to make secure payments over the internet without using traditional paper methods. PayPal processes transactions for online vendors and other sites.

Challenges
The PayPal website offers a link with a "comment card" for users to rate and comment on their PayPal experience. At the time, all data was sent to OpinionLab with no simple way for PayPal employees to access it. PayPal required an easier means of searching the responses they received from users.

LTech Solution
LTech configured and implemented a Google Mini, working with PayPal and OpinionLab to create a search interface for PayPal employees. With the Google Mini, other servers and code were eliminated, making it much easier for PayPal to access user suggestions and ratings.

Results
The new search interface enabled Paypal employees to browse users' comments themselves. This provided a much more efficient way for Paypal to evaluate suggestions in order to determine possible improvements for the site.

Mayo Clinic


Mayo Clinic is a world-renowned medical practice located in Rochester, Minnesota. With a consistent ranking by many sources as one of the top hospitals in America, their model for clinical practice is internationally acclaimed.

Challenges

The Mayo Clinic needed help with general GSA setup and best practices. They also had some unique requirements around processing and displaying custom OneBox results given variable business rules.

LTech Solution

LTech rewrote the stock XSL stylesheet that ships with the GSA to support advanced OneBox processing.

Results

The setup went smoothly and the project went live on time. LTech successfully completed a prototype on mayoclinic.com, enabling the client to quickly and efficiently roll out their GSA search to other web properties.

Huffington Post

The Huffington Post is a popular online newsite and weblog featuring daily columns, news commentary, and public opinions. The site was launched in 2005 and has over 45 million readers today.

Challenges
After a detailed analysis of the available options for a corporate email solution, Huffington Post decided to move their entire corporate user base from Noteworthy to Google Apps Premium Edition, a more suitable service for their needs.

During their attempt to perform an in-house migration to Google Apps, they experienced several obstacles that impeded the process. They reached out to LTech's for its expertise in Google Apps set up, configuration, and migration.
LTech Solution
With the specialized knowledge and expertise in Google Apps solutions, LTech completed the Google Premium Apps set up (50 users), personalization, and migration from Noteworthy solution.
Results

Concordia University

Concordia University was founded in 1893 in St. Paul, Minnesota as a university of the Lutheran church. It is one of ten colleges in the Concordia University system.

Challenges
Concordia University wished to reduce their overall costs associated with hosting student and faculty mailboxes on Microsoft Exchange. Concordia's intentions were to retain all faculty mailboxes on their Exchange server while hosting student mailboxes from Google Apps.

Concordia came to LTech for help in determining how the student mailboxes could be separately hosted on a different mail system while sharing the same address space. They also needed assistance in ensuring that email could safely be exchanged between both students and faculty without causing infinite sending loops, which could take their local Exchange server offline.
LTech Solution
After careful review and design, a solution was delivered to Concordia which allowed for a smooth and very quick implementation meeting their requirements. LTech performed the necessary configuration change for Concordia, providing all students and faculty with a fully functional email system.
Results

With all staff and students using Google Apps, the cost of maintaining mailboxes dropped significantly. After implementing their solution, their total costs for managing a university-wide email system were reduced to nearly 10% of what their previous years investment had been.

Educarchile


Educarchile is an educational website with 50,000 users, mostly students, founded by the Chilean Ministry of Education and Fundacion Chile. It provides the Chilean community with the necessary resources to improve education in poor schools.

Challenges

Educarchile wanted to move their existing email system over to Google Apps and implement Single Sign On (SSO), so that users could automatically log into Google Apps when they they logged into their web portal. In addition, they wanted users synchronized between the portal and Google Apps to eliminate managing users in two places. In an interesting twist, all communication with Educarchile needed to be conducted in Spanish.

LTech Solution

This was one of Google's first customers on a Microsoft platform to integrate with Google Apps, and at the time there was no code available (in .NET) that worked with Google Apps or the SSO service. As a result, LTech built APIs from the ground up to integrate with the Google Apps provisioning and SSO systems.

Results

The APIs were successful and Educarchile went live as planned. Google ultimately contacted LTech regarding the .NET SSO APIs developed for this project and incorporated them on code.google.com. ( http://code.google.com/p/google-apps-sso-sample/ )

GetTheJob


GetTheJob.com is a vertical job search engine that gives job seekers access to thousands of listings from companies' corporate career centers. GetTheJob prides itself in offering high quality employment opportunities and facilitating a better search experience.

Challenges

GetTheJob needed to build a web spidering infrastructure, a search engine, and a Web 2.0 interface with community elements - and host all of it, in less than a few months time.

LTech Solution

LTech's software architects and strategists worked closely with GetTheJob's senior management to identify vendors, plan custom development, and help build out a team of individuals to manage and operate the new infrastructure. LTech implemented a world-class web spidering and structure data management infrastructure, integrated the Google Search Appliance to take care of search needs, and implemented a user-friendly AJAX interface to engage users. LTech designed and built out a 24x7 hardened hosting environment based on a managed service approach to run all of the technology.

Results

GetTheJob is now the premier direct-hire job search engine, with over 600,000 unique visitors per month and millions of page views. Millions of people have enjoyed GetTheJob's service to find jobs where they live, direct from employers.

Nodus Solutions

Nodus Solutions is a consultancy focused on helping clients solve unique business challenges using a wide range of products and services. Nodus takes pride in their extensive experience and maintaining a strong relationship with clients.

Challenges

Nodus Solutions needed custom setup work for a Google Mini, which would not work with a handful of their IP addresses.

LTech Solution
During the initial install phases of the Nodus Google Mini appliance, LTech offered services over the phone with Nodus IT staff onsite. Soon LTech had successfully completed an integration of a Mini appliance into Nodus's enterprise network.

Results
Within an hour of configuration and testing, Nodus's Mini had started crawling various data stores for content. The integration into their custom written applications served data to thousands of users each hour. Nodus Solutions was extremely pleased with the quick response time and services delivered by LTech.

Alliance Bernstein


AllianceBernstein is one of the largest investment managers in the United States, offering over 100 mutual funds. The company manages nearly $8 billion in client assets under management. In 2006, the company became AllianceBernstein L.P.

Challenges

Alliance was building out a new content management and portal system for http://www.alliancebernstein.com, part of an effort to reposition the new brand after the Alliance Capital / Sanford Bernstein merger. They needed to integrate ASP.NET templating and widget techniques for their mutual fund wholesalers and customers. Along with their new website, Alliance needed to ensure their wholesale team was able to communicate with customers in a timely fashion when on the road.

LTech Solution

LTech developed portal controls, contributed to the portal framework, and built interfaces to mutual fund, news, and market data systems. Using C# and ASP.NET on both SQL Server and Sybase databases, LTech implemented custom calculators and document delivery tracking systems to improve portal user experience. LTech also implemented an enterprise service between Seibel CRM and Microsoft Exchange, to allow their wholesaler team to stay in touch with customers on the road using their Blackberry devices.

Results

AllianceBernstein successfully launched their portal in January 2005, providing a capstone to their merger for their public facing web properties. The successful launch of the enterprise CRM service allowed AllianceBernstein's wholesalers to successfully manage customer appointments on the road.

EmployOn


EmployOn is a job database with over 7 million jobs available to employers, recruiters, job seekers and workforce development professionals. EmployOn uses concept-based technology to search, match, and manage job information.

Challenges

EmployOn wished to update their resources while reducing the costs associated with maintaining local development. At the time, EmployOn had five database serves, four separate development servers, and over one hundred production servers, all of which needed to be consolidated in order to reduce the amount of time required to maintain the infrastructure. They also wished to increase overall search relevancy and speed.

LTech Solution

In order to consolidate all hardware, LTech used a VMware server capable of virtualizing all four original development servers onto one machine. Similarly LTech combined EmployOn's five database servers into one and migrated their production server infrastructure from over one hundred down to five. This significantly reduced both time and cost of maintenance. LTech also upgraded EmployOn's search system from autonomy to a Lucene search platform as part of an effort to improve search results.

Results

The client was extremely happy with the services provided. With EmployOn's new system, they were able to run more smoothly and efficiently while reducing overall IT and development costs by hundreds of thousands of dollars. Upgrades to their search infrastructure also helped reduce their overall IT costs and created a more efficient, user-friendly search system for both Jobs and Resumes.

Corning


Corning Incorporated is the world leader in specialty glass and ceramics. Drawing on more than 150 years of materials science and process engineering knowledge, Corning creates and makes keystone components that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and life sciences.

Challenges

Corning was unsatisfied with the built-in search features of the Microsoft Commerce Server, which they used for the Corning Life Sciences Online Catalog. With a total product count of about 20K, they turned to LTech and the GSA. Corning needed a custom coded solution to modify their VB.Net built website to interact with the GSA and Commerce Server, as well as custom pricing on results and product comparison options.

LTech Solution

LTech assessed the problems and determined a solution for the Corning development team to implement. This solution included a custom feed/index process to push Corning's products into the GSA with appropriate meta-data, as well as a plan for developing a .Net bridge for the GSA. Ltech also performed all GSA admin functions during the development process and produced a deployment plan for the Corning Operations team.

Results

LTech's implementation of the Google Search Appliance gave Corning and their customers an efficient and easy-to-use product search. The search speed has improved by over 200% and has allowed Corning's users to search their products in new ways.

Hess Corporation


Hess Corporation is an American oil company formed in 1919 and based in New York City. Hess focuses on the production, refinement, and transportation of oil. The company, which placed 75th in the 2007 Fortune 500 rankings, markets gas to consumers at over 1200 filling stations on the east coast of the United States.

Challenges

Hess Corporation bought 3 Google Search Appliances to power their Intranet search. A custom front-end was required to fit into their Intranet design, and they wanted to search their internal Microsoft Exchange and SharePoint systems to expose buried information to their employees.

LTech Solution

Hess chose LTech's QuickStart for Google Search Appliance solution to achieve their goals:
Results

Hess' employees now enjoy the power of the Google Search Appliance to search internal company information, fostering collaboration and efficiency.

Red Dog Informatics


Red Dog Informatics is a global internet and information technology company and part of The Wyanoke Group. Red Dog specializes in medical education and publishing and has a variety of services including web design and maintenance, database development, and other IT solutions.

Challenges

Red Dog Informatics was rolling out a new site for one of their sister companies and they needed improved search functionality that would deliver relevant results, support metadata drilldown, and integrate with their site design.

LTech Solution

LTech's QuickStart for Google Search Appliance allowed Red Dog to build out a successful search system. LTech customized the included parametric search capabilities in Version 5 of the Google Search Appliance to support a more sophisticated hierarchical drill-down. In addition, LTech consulted with Red Dog on best-practices for structuring their web content for crawling and outputting of results.

Results

Endocrinetoday.com is now powered by the Google Search Appliance. User's enjoy sophisticated drill-down search functionality along with the simple power of relevant and speedy search. This solution is slated to be rolled out to more publication web sites in the future.

WildBlue Communications


WildBlue Communications is a satellite Internet Service Provider with more than 250,000 customers. Started in 2005 and based in Colorado, WildBlue offers satellite broadband Internet services to homes and businesses across the United States.

Challenges

After a detailed analysis of available email options including single-sign on and provisioning, WildBlue decided to move their entire customer base from their current provider to Google Apps Partner Edition. This would allow them to see significant cost savings and provide their users with the power of Google Apps.

WildBlue knew from the onset that they would need an experienced partner to set up the Google Apps configuration, handle provisioning and single sign on, as well as the critical migration of e-mails and contacts for all of their customers.

LTech Solution

LTech remotely completed this Google Apps custom set up, including Google Gadget creation, and many other custom "bells and whistles" to make Google Apps fit all of WildBlue's custom needs. LTech's SyncSuite Hosted Edition was chosen for the project.

Highlights include:
Results

WildBlue saves more than $250,000 each month with the new solution. The solution is 100% managed by LTech in its datacenter, allowing WildBlue to focus on their core business and improving customer experience.

Working together through the transition period of moving 300,000 people from one email system to another, LTech has built a lasting relationship with WildBlue.

Cardinal Health Medicine Shoppe

Cardinal Health provides physicians, pharmacies, and hospitals worldwide with the health care products and services they need. Cardinal’s goal is to provide better care while increasing productivity, improving safety, and reducing costs.

Challenges
Cardinal Health wanted to migrate off of their legacy mail system, which was supporting over 1000 individual Medicine Shoppe and Medicap stores located across the US. Due to increasing maintenance costs and reliability issues with their legacy system, they wanted a shift to Google Apps. Cardinal Health came to LTech for a set up and e-mail migration, custom dual delivery set up, and a 20 hour custom development, support, and training package.

LTech Solution
After coordinating with Cardinal Health IT staff, LTech was able to quickly complete a switchover to Apps. This involved implementing a dual-delivery solution which took all new incoming messages into Apps and forwarded copies to the legacy system automatically. This solution provided Cardinal Health with a more stable and reliable email system, as well as an effective plan for migrating old messages from legacy to Apps. Within a week, LTech determined and implemented a solution to fit Cardinal's needs, which involved a time-restricted migration plan allowing for migration during off-peak hours with zero configuration adjustments for Cardinal Health.

Results
By providing migration support both before and after the transition, Cardinal Health IT was able to considerably reduce their email infrastructure management time.

Gallaudet University

Gallaudet University is the first U.S. college for the education of the deaf and hard-of-hearing. Established by a philanthropist in 1856 and located in Washington, D.C., Gallaudet is the only university in the United States in which all programs are designed for deaf and hard-of-hearing students.

Challenges
Gallaudet wanted to upgrade their email system from OutBlaze to a more user-friendly system such as Google Apps. They turned to LTech for assistance with migrating their current addresses and deleting suspended accounts.

LTech Solution
LTech provisioned SyncSuite for Google Apps into the Gallaudet environment and built a custom capture application to obtain addresses and passwords.

Results
Gallaudet University received a robust email solution that fit their needs and saved them time and budget. The custom capture application allowed users to perform the email migration at their own pace.

University of Winnipeg

The University of Winnipeg was established in Winnipeg, Manitoba, Canada in 1967 as a public educational institution. The school focuses on quality undergraduate education.

Challenges
The University of Winnipeg was rolling out Google Apps to take advantage of the superior cost-of-ownership and features compared to other collaboration platforms. They required Single Sign On (SSO) and integration with their User Directory to complete a successful implementation and drive user adoption.

LTech Solution
LTech customized a stock proof-of-concept to create a university branded implementation. LTech integrated with a redundant LDAP source for high availability single sign-on authentication. The system was implemented using Java/J2EE.
Results
With a customized design layout combined with SSO for redundant authentication systems, the University of Winnipeg was able to implement Google Apps and easily plug into existing student information directories.

New Mission Systems International

New Mission Systems International is a non-profit agency that provides missionary training, spiritual counseling, crisis care, and funding to evangelical communities around the world.

Challenges
New Mission Systems International was having difficulty gaining access to the internet and their email server in certain areas. Due to the organization's global reach, email was either limited or unavailable in some of their remote missions. They wanted a more reliable email solution for their 200 users.

LTech Solution
LTech migrated all of New Mission Systems International's users from Everyone.net's hosted email solution. To coordinate the transition to Google Apps, the migration and cutover were coordinated during an international gathering overseas to relay this information to all members.

Results
New Mission Systems International was able to take advantage of their full email migration and completed solution by the morning after their conference.

Federation of American Scientists

The Federation of American Scientists is a non-profit organization founded by scientists in 1945. Their goal is to bring their knowledge and experience to national decisions. The first projects of the FAS focused on researching nuclear power and controlling nuclear weapons.

Challenges
The Federation of American Scientists wanted to migrate 50 users from a hosted Red Condor mail solution to Google Apps.

LTech Solution
LTech completed the mail migration for FAS and assisted with transitioning contact and calendar data from users' workstations.

Results
The migration and transition went smoothly. With free mailboxes for non-profit organizations, The Federation of American Scientists was able to cut costs while enjoying the convenience of Google Apps.

State College Area School District

The State College Area School District is a large school district in central Pennsylvania that includes public schools in the Borough of State College and five surrounding townships. The district operates 10 elementary schools, three secondary schools, and charters four schools for operation.

Challenges
State College Area was running an Active Directory environment and was interested in integrating it with Google Apps.

LTech Solution
LTech provided account synchronization, including configuration of the apps provisioning API and single sign-on. After integrating the synchronization scripts into SCASD's environment, LTech fully implemented the scripts using user email addresses as an account link between their Active Directory and Google Apps.

Results
SCASD is happy with their synchronized Active Directory and no longer has to waste time manually editing user information in Google Apps.

School District of Clayton

The School District of Clayton in Missouri is composed of a network of six schools educating students from kindergarten to twelfth grade. All educators and administrative staff are committed to providing a well-rounded education encouraging good character, knowledge, and wisdom.

Challenges
Clayton needed provisioning for their Active Directory.

LTech Solution
LTech configured Google Apps to automatically sync with Clayton's Active Directory.

Results
The sync solution was straightforward and successful.

University of LaVerne

The University of La Verne is a private research university in La Verne, California. Founded in 1891, the university is comprised of five colleges and a regional campus administration. La Verne offers an array of degrees, including bachelor, master, and doctoral.

Challenges
La Verne wanted to migrate their 16,000 students from a locally hosted Mirapoint mail solution to Google Apps. They also required a sync solution that would automatically create accounts in Apps from their LDAP server.

LTech Solution
LTech determined a solution for La Verne that included Apps configuration, initial provisioning, sync, and email alias importer script implementation. LTech migrated all student mailboxes, set up single sign-on services to interface with the University's Directory Services, and implemented sync scripts to manage user account changes and new students.

Results
The University of La Verne received a solution that met their needs. Students now only need to log in once to access Google Apps and their existing web portals, and La Verne's LDAP server automatically syncs users in Apps.

GettingHired

GettingHired.com is a job portal for people with disabilities. The site offers a plaform for the 23 million disabled Americas to network with others and search career opportunities in their area based on individual skills. Through annual subscriptions, employers can utilize GettingHired's patented RightMatch technology to connect with qualified candidates.

Challenges
Getting Hired moved their production hosting platform onto Amazon EC2/RightScale in an effort to reduce overall hosting costs. Their goal was to have fail over and scaling capacity not traditionally available within a collocation environment without intensive capital investment. Given the need for a time critical deployment and budget, many road blocks immediately come to play in coordination and logistics.

LTech Solution
By selecting Amazon's EC2 platform in combination with RightScale, GettingHired was able to team up with LTech's professional cloud services team to architect a dynamic solution for hosting Windows 2003 platform in EC2. One of the largest challenges faced by the team was designing a functional SQL 2005-based environment that could operate within the environmental constraint of Amazon to allow for dynamic storage of both system and database level aspects of the server. After careful preparation, LTech was able to architect a robust SQL server offering to leverage Windows 2003 within Amazon EC2 to use on demand and recover gracefully from virtually any disaster within the environment. Combined with the RightScale platform, the GettingHired solution could be deployed with the touch of a button, making a fully dynamic SQL server and IIS Web Server farm come alive within minutes.

Results
After preparation and testing, a full conversion of data and live site cutover was conducted for GettingHired overnight with great success. GettingHired now has a fully managed environment, capable of growing with user demand on the fly with minimal cost impact. Given the reliability of the Amazon/RightScale services, near zero downtime has been attained for GettingHired.com.

College of Southern Idaho

The College of Southern Idaho, established in 1965, is a public 2-year community college located in Twin Falls, Idaho. The school has approximately 7,000 undergraduate students, and offers associate and technical certificates in over 115 subjects.

Challenges
The College of Southern Idaho needed a way to improve communication between all students and staff on campus. Tired of expensive software licenses and limited storage space, they decided to switch their email system to Google Apps Education Edition for its superior webmail interface, integrated chat and calendar, and document sharing capabilities. CSI also wanted students to have more flexibility when logging in to their system. They came to LTech with a concept that would let students choose their login name from a list of options.

LTech Solution
After deploying Google Apps, LTech worked with CSI to determine a custom Single Sign-On solution that would meet their needs. Within two weeks, LTech developed and implemented an on-demand provisioning system that would sample each student's name and generate a list of name combinations. When a student provisions their email for the first time, they can log in with their student ID number and then choose an email address from the list of identity options.

Results
By moving to Google Apps, CSI could provide their students with increased storage space and better collaboration tools. Since Google offers free server storage and maintenance to colleges, they were able to free up time and resources to focus on other computing objectives. LTech's Single Sign-On customization work was completed just in time for the CSI summer '09 semester.

BodyBuilding

BodyBuilding.com is a Sports Nutrition E-Retailer and Online Fitness Community. The site, which has been ranked as the most visited body building site in the world, motivates people to reach their fitness goals with informational resources, forums, editorial content, and a cyberstore of high-quality sports nutrition products. As the largest supplement wholesaler on the web with over 1 million users on their forums, BodyBuilding.com is one of the 500 fastest growing private companies in the United States.

Challenges
BodyBuilding.com was using a Google Mini to crawl and index their site and provide customers with the best possible search. As the site gained popularity, the content began to expand, drawing it closer to the document limit. After adding a new BodySpace site area for visitors to track their fitness progress, the Google Mini was no longer able to handle the amount of documents on the site. BodyBuilding.com upgraded to a standard GB-1001, but needed help replicating their current search structure.

LTech Solution
After the upgrade, LTech configured the Google Search Appliance for BodyBuilding.com based on their specific requirements. The appliance was set up to crawl and index all of their documents, reproducing their previous site search. LTech added built-in KeyMatches to promote certain pages and created collections to let users search separate parts of the index. The search and results pages were customized to match the look and feel of BodyBuilding.com.

Results
As one of the top health and fitness websites with hundreds of products and a wealth of content, BodyBuilding.com wanted to provide their visitors with highly-refined search capabilities. With search powered by Google and LTech, BodyBuilding.com users are receiving fast, accurate results with the ability to query the entire site, or limit their search to stores, product reviews, blogs, groups and more.

Virus Woman

Virus Woman Inc. is an Information Technology service provider located in Los Angeles that provides on-site and remote services to customers nationwide. Like LTech, Virus Woman is a Value-Added Reseller participating in Google's Authorized Reseller program.

Challenges
Virus Woman was contacted by Vanguard University to develop a Google Apps solution for a unique business problem. The university needed to migrate student E-mail to Google Apps, while ensuring the continuity of faculty and administration service on their existing exchange platform. In addition, the University’s Google Apps user base needed to be synchronized against their existing Active Directory solution in order to further reduce operational and maintenance demand.

After determining that their initial SSO package was not a viable solution for the customer, Virus Woman reached out to LTech for help in developing an alternative solution that would meet Vanguard's needs.
LTech Solution
Through close collaboration, Virus Woman installed LTech's proprietary Single Sign-On web service (including a highly desired 'change password' feature) into the Vanguard environment. Additionally, LTech worked with Virus Woman on design changes to Vanguard's Active Directory structure, allowing for a more seamless way to differentiate between the Google Apps and Exchange users in their new hybrid solution.

LTech also supported Virus Woman in the integration of their Single Sign-On service and the Google Directory Sync application. This environment integration allowed Virus Woman to proceed with the roll-out of Google Apps to Vanguard in a just few days, compared to conventional and less automated approaches which would take weeks to complete.

Since Virus Woman had never dealt with a hybrid Google Apps / Exchange deployment, LTech was able to provide clear direction in the design and implementation process, which ultimately resulted in the seamless coexistence of both the Google Apps and Microsoft Exchange servers.
Results

Complinet

Complinet is a risk-based compliance information and technology provider for over 1,800 firms in the financial services industry.

Challenges
Complinet's day-to-day operations relies on the constant sharing of information via Google Docs. With such emphasis put on the technology to both share and store Complinet's vital information, a decision was made to put a contingency plan in place in the off chance of an outage where Google Docs became unavailable.

LTech Solution
After a brief search for a tool that could service such needs, Complinet found LTech's Google Docs Back Up Tool to be a natural fit for their desired contingency plan. Working together, both organizations developed a system that would back up full domains on a daily interval (7 days a week, 365 days a year) and then process the information onto tape the very same day—thus eliminating any possible outage in the vital sharing of information on which Complinet has come to rely.

Results
After a hassle-free, intuitive installation process on a Windows 2003 R2 Server, Complinet quickly discovered that the LTech Google Docs Back Up Tool accounted for any level of administrator intelligence—while simultaneously making both versions of the tool (GUI and console) interchangeable for ease of use depending on the specific business need. The LTech Google Docs Backup Tool has allowed Complinet to retain over 1GB of data every day, and has proven to play a vital role in the ongoing efficiency Complinet enjoys.

William Pitt Sothebys

William Pitt Sotheby's International Realty is a privately held, Connecticut-based real estate organization specializing in the sale of luxury homes and international property.

Challenges
When William Pitt Sotheby's wanted to upgrade its communication platform from an outdated Exchange model, they looked to LTech for a customized solution that would grow with them as they grew, assist in keeping their 700+ employees vigilant to the often demanding needs of their affluent clientele, while seamlessly migrating both contact and calendar information for an additional 65 employees.

LTech Solution
Knowing William Pitt Sotheby's sought a rather extensive overhaul of their communications platform, LTech crafted a specific deployment plan that took provision users into account while migrating existing mail and folders to a more efficient Google Apps platform.

Results
After the configuration of Google Apps, LTech migrated contact and calendar information while also providing extensive Google Apps administration training for William Pitt Sotheby's technical team in order to ensure a smooth transition.

Harrison College

Harrison College is an accredited, career-focused college with campuses in Indiana and Ohio.

Challenges
In order to streamline efficiencies and meet the needs of their ever-growing learning institution, Harrison College decided to do a little housekeeping and migrate faculty, staff, and students' user accounts from their existing domain to a new, streamlined platform. To do this, meant moving thousands of user accounts containing existing calendars, contacts, and mail.

LTech Solution
LTech's first step was to provision users to their new domain by utilizing a standard IMAP mail migration. Second, LTech migrated user contact information to the new domain through their customized Contact Migration Tool and Calendar Migration Tool.

Results
LTech's customized solution extracted and moved user contacts from the existing domain to a Google Apps, while also populating contact and calendar information into the corresponding Google Apps account on Harrison's new domain. LTech also provided close customer support and training during and after the migration in order to ensure the best possible results.

Davis Realtors

Davis Realtors is a family-owned business based in New Jersey with regional and national connections in the residential and commercial real estate markets.

Challenges
Davis Realtors approached LTech with a unique business problem: to improve overall efficiencies within its organizations by streamlining the way their workforce communicated in real-time.

LTech Solution
In order to migrate the 70-person real estate organization away from their traditional Microsoft Exchange based system, LTech first installed and configured Google Apps into their environment. After establishing Google Apps as their primary communication tool, LTech then focused its efforts around providing the New Jersey-based real estate agency with Power Panel for Google Apps, complete with the Shared Contacts and Provisioning module.

Results
As a result of LTech's efforts, efficiencies at Davis Realtors increased dramatically. Agents and office workers alike utilized this new, streamlined way of conducting business to increase productivity, find new business, and improve client communications.

Boomi

Located in Berwyn Pennsylvania and founded in 2000, Boomi Inc. provides on-demand business integration solutions for small and mid-sized businesses.

Challenges
As a purveyor of "platform-as-a-service for the integration of applications" provider, Boomi inc. found itself rapidly outgrowing its traditional communications platform, and found itself warming up to the idea of a Google Apps migration in order to better communicate with its wide customer base, and eliminate downtime.

LTech Solution
Knowing that Boomi Inc sought a seamless contact, calendar, and mail migration to Google Apps from Exchange 2003, LTEch jump-started the process by providing and administering 40 Google Apps licenses and 40 Contact and Calendar Import tools. In addition, LTech performed the duties for all aspects of their Google Apps migration, as well as providing 20 full hours of transition support.

Results
Boomi Inc saw an immediate spike in communication efficiency and day-to-day operations following the completion of the migration. LTech continued to work closely with Boomi Inc to ensure full operational capabilities before handing over the reigns to their in-house administrators.

Edmonds Community College

Edmonds Community College is a two-year, accredited institution that prides itself on the mix of traditional and highly innovative programs and classes it provides to the community of Lynwood, Washington.

Challenges
As learning institutions often do, Edmonds College found itself wanting to benefit from the early adoption of a newer, more efficient communications platform. Knowing it needed to streamline or replace its current, and dated platform, Edmonds approached LTech for a single sign-on solution for Google Apps.

LTech Solution
LTech furnished a complete Google Apps SSO Install Service that targeted Edmonds' existing 2003/2008 based servers, and configured the service to authenticate using Active Directory. In addition, LTech provided comprehensive Google Apps SSO support.

Results
The college's IT administrators began to see the immediate benefits of the Single Sign On option through palpable increases in security, the elimination of multiple sign on screens, and the overall effect increased continuity brings to the complex day-to-day operations of the administration.

Linden Lab

Linden Lab is the company behind the creation of The Second Life Grid platform that hosts the hugely popular Second Life virtual world.

Challenges
In 2007, Linden Lab opened the Second Life Grid platform to the public, enabling businesses of all sizes to develop their own virtual world environments. As such, Linden Lab's communications system had to be extremely nimble and scalable to meet the technical acumen expected by their clients. One of Linden Lab's major concerns was their ability to ensure thorough and secure rendition for all their employee's crucial information and documentation.

LTech Solution
LTech's Google Docs Backup Tool was able to securely and efficiently backed up all 488 employee's crucial information into a Google Docs application.

Results
The Google Docs back up provided the security and rendition Linden Lab's was looking for. LTech provided both the GUI and console version of our Google Docs Backup Tool to in-house administrators who were easily able to design and configure a backup plan for the organization's Google Docs.

Mesquite Independent School District

Mesquite Independent School District serves 6,000 students, 46 campuses, including 32 elementary schools, 8 middle schools, and 5 schools in the greater Dallas, Texas area.

Challenges
With such a massive student body and an equally sizable administrative staff, MISD was looking for a new way to operate their day-to-day data needs across their multiple schools, classes and servers.

LTech Solution
One of the major concerns MISD had was the inability to adequately authenticate users using its LDAP based directory service. By introducing the school district to a Single Sign On, LTech quickly rectified this problem by installing SSO on two servers.

Results
To make sure the district's migration went as smooth as possible, LTech provided 12 months of SSO support to ensure full compliance and customer satisfaction.

MMI Hotel Group

MMI Hotel Group provides managerial, property and development services to over 100 locations in the Southeastern United States.

Challenges
MMI was looking to improve their internal communication system by upgrading a select 225 employees from its current 2007 Exchange server to Google Apps at a probationary pace, in order to avoid overwhelming their employees and giving them the time to truly learn how to use the new Apps configuration.

LTech Solution
LTech provided the hotel company with 32 Google Apps licenses and took them through a step-by-step process in order to achieve their goal.

Results
With LTech's customer support and expertise, the MMI Hotel Group slowly migrated their workforce to Google Apps without a hitch—creating a unique and streamlined method by which the company could increase profitability across all sectors of their business.

The University of the Arts

One of the United States' oldest universities dedicated to the arts, The University of the Arts is composed of three colleges: the College of Art and Design, the College of Performing Arts, and the College of Media and Communication.

Challenges
Like art, technology changes quickly. Unlike art, technology is not subjective. This philosophy rang especially true for the Philadelphia-based art college when it came time to migrate to a new communications platform in order to better serve its students, faculty, and staff.

LTech Solution
When LTech came into the picture, The University's mail, contacts, and calendars were set up for an Exchange 2007 server. In just a few days, LTech migrated 1350 users to Google Apps and provided LTech's Single Sign On which installed and configured by the University.

Results
Thanks to LTech, the university enjoyed a quick migration and was able to easily setup SSO using LTech's Single Sign On installer.

Zayo

The Zayo Group provides bandwidth, voice and managed services to carrier, enterprise, SME and government customers.

Challenges
The Zayo group approached LTech with a solution already in mind for their growing business' communications needs. Specifically, they wanted to undergo a migration that would migrate their email, calendar and contact information to Google Apps.

LTech Solution
First, LTech performed an IMAP mail migration that took existing, supported mail platforms, and transformed them into Google Apps. In addition, LTech also executed a Contact and Calendar migration for Google Apps Premier.

Results
LTech and Zayo executed a seamless transition with attention put squarely on the program's employee-focused benefits by providing a 1-hour training webinar designed to get Zayo's top 50 employees and administrators up to speed on Google Calendar and Mail. The webinar included live Q&A at the end of the session complete with an annotated recording available for reference.

Vandyk Mortgage

Vandyk Mortgage is a privately held, National Mortgage banker and broker located in Grand Rapids, Michigan that specializes in Loan servicing, lending, brokering, origination, and branching.

Challenges
With over 500 employees, thousands of clients, and a loan portfolio worth over $350 million dollars, Vandyk Mortgage was in the market to find a secure, scalable, and collaborative approach to its day-to-day communication needs in order to better serve their customers' needs.

LTech Solution
Knowing that they were outgrowing their traditional network solution, Vandyk approached LTech for a complete overhaul of their communications platform. What resulted was a comprehensive deployment plan that migrated over 500 existing mailboxes, calendars, and contact information to Google Apps. In Addition, LTech suggested installation of the Google directory Sync tool and LTech Single Sign On for Google Apps.

Results
Immediately after deployment, Vandyck found itself reaping the rewards of the transition in the form of a much more collaborative workspace for its many employees. It also found itself with a communications platform that would grow along with its business, and one that almost guaranteed a seamless, secure, and efficient transition to a new way of doing business.

Best Equipment Company

Best Equipment Company is an Indiana & Ohio-based, municipal and contractual environmental solutions company focusing on providing equipment and maintenance for the waste management industry.

Challenges
When Best Equipment Company first approached LTech, they wanted to find a way for their multi-disciplined organization to achieve a more streamlined way of keeping on top of customer orders, maintenance schedules, and day-to-day operations. In essence: they wanted to prepare their company with a scalable communications platform that would grow as their business grew.

LTech Solution
LTech provided comprehensive transition support to Google Apps, providing a cost efficient, secure, and highly collaborative suite of applications. Best Equipment found themselves operating in a new, and efficient communications environment that allowed employees a more nimble way to communicate with each other as well as their wide array of customers.

Results
Within a month of service Best Equipment began to see the fruits of their configuration in the every-day efficiencies that comes from Google Apps.

Tyngsborough Police Department

Located in Massachusetts' Merrimack Valley, Tyngsborough Police Department is a progressive, community-oriented police department that provides both traditional and non-traditional police service to a town of approximately 12,000 residents.

Challenges
Like many modern law enforcement agencies, the Tyngsbrough Police Department wanted to update and install a more flexible, user-friendly platform in order to streamline their officer's complex data communications needs.

LTech Solution
LTech Configured Google Apps featuring LTech Power Panel that created a more efficient administration of Google Apps through powerful time saving tools. LTech also provided Postini: an email security and archiving services that operates without the need of installing or maintaining software.

Results
After implementing LTech's custom solution, the police department and its officers enjoyed a new level of efficiency and security, and continue to operate at an optimum level thanks to LTech's expansive customer support.

St Johns Prep

St. John's Prep is an all boys, Catholic preparatory school in Danvers, Massachusetts.

Challenges
Wanting to stay ahead of the the technological curve, St. John's quickly realized they would need more than just in-house support to achieve these goals. That's when they turned to LTech.

LTech Solution
In order to optimize their transition to Google Domain Services, LTech delivered its Single Sign-on product to leverage St. John's existing ActiveDirectory(tm), provide secure authentication to the cloud-based Google Apps platform, and reduce the down time often associated with a traditional installation. LTech also provided sixty days of transitional support.

Results
LTech quickly and efficiently solved St. John's migration problem by synchronizing user passwords so that they could be automatically reflected in the Google Apps for Education site.

Berkshire School

Berkshire School is a private, preparatory school educating students in Sheffield, Massachusetts for over 100 years.

Challenges

Priding itself as a learning institution that keeps ahead of the curve, The Berkshire School wanted to keep its Google Apps communication platform as advanced as the faculty, staff, and student body that utilizes it every day. To achieve this, they turned to LTech.

LTech Solution
In an effort to ensure end-user continuity and security, LTech implemented a Single Sign-on for Google Apps. This Single Sign-On option allowed the school to leverage existing ActiveDirectory(tm), while effectively eliminating multiple sign-on screens, improving security and facilitating a better experience for users and IT staff.

Results
After the installation, the school found itself as one of the first private educational institutions to integrate their communications platform with Google Apps. As such they enjoyed a new, and seamless way of communicating for the entire student and administrative bodies.

Ace Capital Group


Ace Capital Group is an innovative commercial lender, providing customized financing solutions for a wide spectrum of clients.

Challenges

As a lender, Ace Capital prides itself in their ability to expeditiously process almost any request for their clients nationwide. So when they realized that migrating their communications platform to the cloud/Google Apps could have a lasting effect on their day-to-day operating efficiencies and expenditures, they approached LTech to make it happen.

LTech Solution

Realizing Ace Capital wanted to revamp their entire platform, LTech put an all-encompassing solution into motion that included:
Results

After a fast and successful migration, Ace Capital's staff quickly began to see the real-time benefits of their business decision. With a low monthly fee of only $5-per-user, Ace Capital watched as their upfront costs were significantly lowered, and their transition to Google Apps went as smoothly as possible thanks to LTech's dedicated customer support.

Thomas Jefferson School of Law


Thomas Jefferson School of Law in San Diego, California prides itself on its cutting edge academic curriculum as well as its world-class facilities.

Challenges

Thomas Jefferson School of Law decided it was time to implement an institution-wide communications platform that would mimic the platforms their graduates would encounter in the “real world”.

LTech Solution

Working closely with LTech, the school decided their initial foray into the world of Google Apps would be to purchase a configuration for Google Apps Education Edition—in effect migrating 130 students and faculty away from their preexisting communication tools like Exchange.

Results

Students and faculty began to communicate more efficiently inside and outside the classroom—creating a more modern, streamlined platform that not only benefited the school, but helped ready students for the professional world beyond campus.

Logos Christian College


Priding itself as a non-traditional learning institution, Logos Christian College relies on its adoption of technology in order to further its goal of educating and recruiting the future leaders of its two hundred global and national schools of ministry.

Challenges

In its continuing effort to adapt to the 21st century technological environment, Logos wanted to ensure its internal communication platform met the needs of its students and staff as well as achieving maximum impact in as short a time as possible.

LTech Solution

Working closely with LTech, Logos identified the key areas of their platform they wished to improve. With that starting point, LTech implemented a Google Apps configuration and carried out a supported Email Migration for 25 key administrators while also providing the Google Apps Power Panel for its faculty.

Results

After a thorough diagnostic overhaul of their communication platform Via Google Apps, Logos Christian College found themselves able to meet the high expectations they put in place for their 2009 calendar year.

Institute for Professional Excellence in Coaching


IPEC is a New Jersey-based institution specializing in the training and instruction of corporate and personal coaches for a variety of interdisciplinary business needs.

Challenges

iPEC wanted to squeeze out even more efficiencies from their existing Standard edition of Google Apps, and as such, reached out to LTerch for a for a solution that would help maximize their IT and communications efficiencies across their wide network of students and instructors.

LTech Solution

LTech performed a Google Apps to Google Apps migration with the intent to transition the organization to Google Apps Premiere: a platform that allowed iPEC access to a private support portal, allowing LTech's certified Google Apps specialists to guide them through every step between activation and configuration.

Results

Thanks to LTech, iPEC is now using Google Apps Premier and benefiting from increased support, private video chat capabilities and access to the robust APIs available.

Capital Project Management, Inc.


Capital Project Management, Inc. is an engineering consulting firm that specializes in the analysis, resolution and prevention of complex construction disputes.

Challenges

The secure and efficient flow of information has always been a vital aspect of Capital Project Management’s business. In order to beef up this practice in the coming years, the group approached LTech for a customized Google Apps solution.

LTech Solution

Executing a Google Apps configuration for 45 key employees was the first step, followed by a Google Apps Power Panel Installation that allowed said employees a greater efficiency and security when collaborating across various projects. In addition, LTech put in place Google Postini and Google Message Discovery (with a built-in 10 year upgrade) in order to improve hosted security and archiving services.

Results

Capital Project Management’s new Google Apps-based communication platform quickly reduced maintenance time and helped shift their focus from upkeep and allowed them to concentrate on the more vital, strategic activities.

New Hartford Schools


The New Hartford Schools Community prides itself on being a progressive, stimulating school district with a focus on instilling lifelong learning habits in order to prepare students for an ever-changing society.

Challenges

With Google Apps already in place, New Hartford schools sought a way to efficiently back up their existing Google Documents on a domain-wide basis in order to alleviate the school district’s growing administrative needs.

LTech Solution

After assessing the school district’s needs, LTech recommended the installation of Google Docs Backup Tool for Windows. This highly effective program runs in the background, eliminating the need for manual backup of documents, thus creating a secure environment where data can be securely archived across the organization.

Results

The installation and configuration of the LTech Google Docs Backup tool allows New Hartford and to secure and archive documents with greater ease across their entire domain.

ZK Technology LLC


ZK Technology is a San Jose-based company that specializes in creating customized biometric security solutions for a wide variety of international clients.

Challenges

As an organization founded on the idea of creating highly efficient, next generation biometric security solutions, ZK naturally wanted to find a partner who could help them upgrade their existing e-mail solution to the most efficient and secure communications platform available.

LTech Solution

LTech suggested an installation of Google Postini and a 10-year upgrade to Google Message Discovery in order to maximize the efficacy of their internal communications for a select 10 users.

Results

These installations enabled ZK to route inbound and outbound e-mail through Google’s data centers, creating robust security policies that would keep the organization secure and compliant for years to come

Clickability


Clickability is a San Francisco-based web content management organization focused on eliminating complicated, cost-prohibitive IT dependence for brands of all sizes.

Challenges

As an organization, Clickability has always considered simplicity and efficiency to be at the core of its business philosophy. So when it came time to upgrade their existing documentation back up process, they sought a partner with a similar ideology—and quickly chose LTech to lead the project.

LTech Solution

LTech got to work by implementing a simple, business-minded solution in the form of a Google Docs Backup Tool for Windows. LTech closely supervised the migration efforts and helped transition some 50+ users to their new archiving strategy.

Results

Within days of the transition, Clickability administrators had in place a valuable tool that would allow them access to critical documents and business information in the event of emergency internet outage.

California State University East Bay


Offering over 100 areas of study for more than 13,000 students, Cal State East Bay, located in the eastern region of San Francisco, is part of the 22-campus California State University system and has been designated as a “top-tier” institution among masters-granting universities in the west.

Challenges

In an effort to streamline communication between faculty, administration and the student body, Cal State East Bay began searching for a partner to help them purchase the right tools to achieve a cost-effective, self-applied migration for their calendar and contact services.

LTech Solution

After choosing LTech to lead this project, East Bay migrated their existing platform by implementing a Google Apps Calendar Migration Tool and a Google Apps Contact migration.

Results

As a direct result of the tools purchased from LTech and ease of migration that came with it, East Bay administrators provided migrated calendar and contacts to nearly 3,500 faculty, staff, and students.

Russ Lyon Sotheby's International Real Estate


Russ Lyon is an Arizona-based real estate company affiliated with Sotheby's International Realty, specializing in high-end estate sales.

Challenges

In 2009 the real estate market had taken a world-wide hit. In order to weather the storm, Russ Lyon decided to gain a competitive advantage by migrating their communications system to a Google Apps based platform.

LTech Solution

After close consultation with Russ Lyon's IT administrators, LTech devised a plan to perform a Calendar and Contact Migration as well as a Google Power Panel install for over 850 users while enhancing traditional SLA support. Simultaneously, the LTech team implemented a Google Apps Single Sign-On Installation Service while performing a Google Apps deployment and Non-Standard E-Mail Migration.

Results

Communication efficiencies increased immediately between agents and clients thanks in large part to the efficiencies created by Google Apps.

Greenstreet of New York


Greenstreet of New York is an environmentally-conscious renovation company that specializes in the refurbishment and restoration of public and private buildings through the use of healthy and recycled materials.

Challenges

Because their employees spend so much time in the field, Greenstreet was searching for a partner to help them implement Google Apps in order to maximize their communication efficacy. The idea was to create a seamless, modular communications platform that would scale according to the need of their employees wherever they may be.

LTech Solution

LTech worked closely with the founders of Greenstreet to implement Google Apps Licenses for 8 crucial employees, and in doing so, put into place a system that would not only work inside the office, but at the construction site as well.

Results

LTech helped eliminate inefficiencies across the Greenstreet business and made it easy for employees to communicate at will without fear of lost documents, network downtime, or other IT difficulties.

Cameron Management


Cameron Management is a Houston-based real estate company with a focus on managing all aspects of their properties from one central location in order to bake-in business efficiencies.

Challenges

Because of their integrated business style, Cameron Management was in the market to increase functionality and features the back end of their Google Apps platform, in order to further increase efficiencies across their multi-disciplinary workforce.

LTech Solution

LTech suggested and installed a Google Apps Power Panel, in an effort to enhance end-user experience and streamline their admin and IT department’s day-to-day operations.

Results

Cost savings saw an immediate spike after the installation, and IT managers found themselves able to more effectively perform their core duties without distraction.