LTech was able to provide us development expertise that we enjoyed working with. We were able to brainstorm well with them, good give and take, with solid professional recommendations from them.
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Cardinal Health Medicine Shoppe
Cardinal Health provides physicians, pharmacies, and hospitals worldwide with the health care products and services they need. Cardinal’s goal is to provide better care while increasing productivity, improving safety, and reducing costs.
- Challenges
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Cardinal Health wanted to migrate off of their legacy mail system, which was supporting over 1000 individual Medicine Shoppe and Medicap stores located across the US. Due to increasing maintenance costs and reliability issues with their legacy system, they wanted a shift to Google Apps. Cardinal Health came to LTech for a set up and e-mail migration, custom dual delivery set up, and a 20 hour custom development, support, and training package.
- LTech Solution
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After coordinating with Cardinal Health IT staff, LTech was able to quickly complete a switchover to Apps. This involved implementing a dual-delivery solution which took all new incoming messages into Apps and forwarded copies to the legacy system automatically. This solution provided Cardinal Health with a more stable and reliable email system, as well as an effective plan for migrating old messages from legacy to Apps.
Within a week, LTech determined and implemented a solution to fit Cardinal's needs, which involved a time-restricted migration plan allowing for migration during off-peak hours with zero configuration adjustments for Cardinal Health.
- Results
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By providing migration support both before and after the transition, Cardinal Health IT was able to considerably reduce their email infrastructure management time.