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EVENTS CALENDAR

Webinar: Managing Users in Google Apps - New Employees, Current Employees and Terminations

Tuesday, Feb 14, 2012
2:00 PM - 2:45 PM EST

Webinar: Are you taking Advantage of the Latest Features of Google Apps?

Friday, Mar 16, 2012
11:00 AM - 11:45 AM EST

Webinar: Best Practices in Google Docs Management and Collaboration for the Enterprise

Monday, Apr 9, 2012
3:00 PM - 3:45 PM EST

Webinar: Amazon Web Services 101

Tuesday, May 15, 2012
2:00 PM - 3:00 PM EST

>> VIEW UPCOMING EVENTS

LTech was able to provide us development expertise that we enjoyed working with. We were able to brainstorm well with them, good give and take, with solid professional recommendations from them.

Jay Sneddon
Data Services Director
College of Southern Idaho

The Ltech Power Panel is a great complement to Google Apps. Using the Ltech Power Panel has enabled my team to more easily administer our multiple Google Apps domains... It is a great product.

Grant Galimi
William Pitt Sotheby's International Realty

If you're looking for the Shared Contacts, API, then look no further than the Ltech Power Panel...but it's also got a lot more. We're a very happy customer!

Jonathan Puddle
College of Southern Idaho

LTech Single Sign-On for Google Apps met all of our requirements, including change password capabilities, at a price that really makes sense.

Manu Jaggi
Director of IT
Wentworth Group

LTech's Google Docs Backup tool provides all the necessary features to backup your entire domains Google Docs. It's a great product and a must have for every Google Apps administrator.

Ian Kibble
System Administrator
Compliment

Having LTech as our strategic partner and using the RightScale platform we were able to achieve our launch with the knowledge we can quickly scale our offerings based on need and demand.

Frank Weichmann
CIO
GettingHired.com

You guys did a super job for us. LTech's people are creative, bright, knowledgeable and extremely helpful. They are a delight to work with. I would recommend you to anyone looking for a Google Technology Partner.

Paul Berry
Chief Technology Officer
Huffington Post

We needed an efficient way to copy our e-mails from our old e-mail system to Google Apps. LTech worked with Gallaudet University to come up with a solution that was comfortable for everyone. The E-mail migration program was extremely successful.

Jon Mitchiner
IT Director
Gallaudet University

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View All Case Studies

New York Life

New York Life is the largest life insurance company in America and one of the largest in the world. They provide a variety of securities products and mutual funds.

Challenges: New York Life's existing intranet search was fragmented and unable to return relevant results. They decided to go with a GSA solution from Google to greatly improve their user experience. Their content was spread out across a diverse array of systems, including Vignette V6 and V7, IBM WebSphere Portal, and Oracle databases, all run by different development groups. In addition, they had unique security requirements which required viability testing for delivering secure content. They needed help in configuring the GSA to answer all of their problems, by crawling all their content, delivering secure search, and providing search to their enterprise applications. In order to ensure the success of the project, a short term proof-of-concept was executed, and LTech was chosen to participate.
LTech Solution: LTech worked closely with New York Life's development team and provided guidance and solutions on a wide array of GSA topics. LTech was able to:
Results: The proof-of-concept resulted in a functioning secure search implementation for New York Life. A plan for full scale deployment was delivered, allowing New York Life to staff and execute the project.

First released in 1982, PC Magazine is a biweekly magazine published for technology professionals with previews and reviews of new hardware and software. The magazine, which spawned an online edition in 1994, contains articles written by experts in the field of information technology.

Challenges: PC Magazine wanted to improve the search feature on their website. With thousands of products and reviews available to search on the site, they needed a way to provide more organized and relevant search results.
LTech Solution: LTech set up PC Magazine with a custom Google Search Appliance implementation, which allowed users to search products grouped by category, price, brand, and more.
Results: LTech was able to customize the GSA in order to reflect the company's needs and the requirements of the site. The Google Search Appliance helped PC Magazine give their users faster and more relevant search results, as well as various filtering options.

PayPal

Paypal is an e-commerce business and subsidiary of eBay which allows consumers to make secure payments over the internet without using traditional paper methods. PayPal processes transactions for online vendors and other sites.

Challenges: The PayPal website offers a link with a "comment card" for users to rate and comment on their PayPal experience. At the time, all data was sent to OpinionLab with no simple way for PayPal employees to access it. PayPal required an easier means of searching the responses they received from users.
LTech Solution: LTech configured and implemented a Google Mini, working with PayPal and OpinionLab to create a search interface for PayPal employees. With the Google Mini, other servers and code were eliminated, making it much easier for PayPal to access user suggestions and ratings.
Results: The new search interface enabled Paypal employees to browse users' comments themselves. This provided a much more efficient way for Paypal to evaluate suggestions in order to determine possible improvements for the site.

Mayo Clinic

Mayo Clinic is a world-renowned medical practice located in Rochester, Minnesota. With a consistent ranking by many sources as one of the top hospitals in America, their model for clinical practice is internationally acclaimed.

Challenges: The Mayo Clinic needed help with general GSA setup and best practices. They also had some unique requirements around processing and displaying custom OneBox results given variable business rules.
LTech Solution: LTech rewrote the stock XSL stylesheet that ships with the GSA to support advanced OneBox processing.
Results: The setup went smoothly and the project went live on time. LTech successfully completed a prototype on mayoclinic.com, enabling the client to quickly and efficiently roll out their GSA search to other web properties.

Nodus Solutions

Nodus Solutions is a consultancy focused on helping clients solve unique business challenges using a wide range of products and services. Nodus takes pride in their extensive experience and maintaining a strong relationship with clients.

Challenges: Nodus Solutions needed custom setup work for a Google Mini, which would not work with a handful of their IP addresses.
LTech Solution: During the initial install phases of the Nodus Google Mini appliance, LTech offered services over the phone with Nodus IT staff onsite. Soon LTech had successfully completed an integration of a Mini appliance into Nodus's enterprise network.
Results: Within an hour of configuration and testing, Nodus's Mini had started crawling various data stores for content. The integration into their custom written applications served data to thousands of users each hour. Nodus Solutions was extremely pleased with the quick response time and services delivered by LTech.

EmployOn

EmployOn is a job database with over 7 million jobs available to employers, recruiters, job seekers and workforce development professionals. EmployOn uses concept-based technology to search, match, and manage job information.

Challenges: EmployOn wished to update their resources while reducing the costs associated with maintaining local development. At the time, EmployOn had five database serves, four separate development servers, and over one hundred production servers, all of which needed to be consolidated in order to reduce the amount of time required to maintain the infrastructure. They also wished to increase overall search relevancy and speed.
LTech Solution: In order to consolidate all hardware, LTech used a VMware server capable of virtualizing all four original development servers onto one machine. Similarly LTech combined EmployOn's five database servers into one and migrated their production server infrastructure from over one hundred down to five. This significantly reduced both time and cost of maintenance. LTech also upgraded EmployOn's search system from autonomy to a Lucene search platform as part of an effort to improve search results.
Results: The client was extremely happy with the services provided. With EmployOn's new system, they were able to run more smoothly and efficiently while reducing overall IT and development costs by hundreds of thousands of dollars. Upgrades to their search infrastructure also helped reduce their overall IT costs and created a more efficient, user-friendly search system for both Jobs and Resumes.

Corning

Corning Incorporated is the world leader in specialty glass and ceramics. Drawing on more than 150 years of materials science and process engineering knowledge, Corning creates and makes keystone components that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and life sciences.

Challenges: Corning was unsatisfied with the built-in search features of the Microsoft Commerce Server, which they used for the Corning Life Sciences Online Catalog. With a total product count of about 20K, they turned to LTech and the GSA. Corning needed a custom coded solution to modify their VB.Net built website to interact with the GSA and Commerce Server, as well as custom pricing on results and product comparison options.
LTech Solution: LTech assessed the problems and determined a solution for the Corning development team to implement. This solution included a custom feed/index process to push Corning's products into the GSA with appropriate meta-data, as well as a plan for developing a .Net bridge for the GSA. Ltech also performed all GSA admin functions during the development process and produced a deployment plan for the Corning Operations team.
Results: LTech's implementation of the Google Search Appliance gave Corning and their customers an efficient and easy-to-use product search. The search speed has improved by over 200% and has allowed Corning's users to search their products in new ways.

Red Dog Informatics

Red Dog Informatics is a global internet and information technology company and part of The Wyanoke Group. Red Dog specializes in medical education and publishing and has a variety of services including web design and maintenance, database development, and other IT solutions.

Challenges: Red Dog Informatics was rolling out a new site for one of their sister companies and they needed improved search functionality that would deliver relevant results, support metadata drilldown, and integrate with their site design.
LTech Solution: LTech's QuickStart for Google Search Appliance allowed Red Dog to build out a successful search system. LTech customized the included parametric search capabilities in Version 5 of the Google Search Appliance to support a more sophisticated hierarchical drill-down. In addition, LTech consulted with Red Dog on best-practices for structuring their web content for crawling and outputting of results.
Results: Endocrinetoday.com is now powered by the Google Search Appliance. User's enjoy sophisticated drill-down search functionality along with the simple power of relevant and speedy search. This solution is slated to be rolled out to more publication web sites in the future.

BodyBuilding

BodyBuilding.com is a Sports Nutrition E-Retailer and Online Fitness Community. The site, which has been ranked as the most visited body building site in the world, motivates people to reach their fitness goals with informational resources, forums, editorial content, and a cyberstore of high-quality sports nutrition products. As the largest supplement wholesaler on the web with over 1 million users on their forums, BodyBuilding.com is one of the 500 fastest growing private companies in the United States.

Challenges: BodyBuilding.com was using a Google Mini to crawl and index their site and provide customers with the best possible search. As the site gained popularity, the content began to expand, drawing it closer to the document limit. After adding a new BodySpace site area for visitors to track their fitness progress, the Google Mini was no longer able to handle the amount of documents on the site. BodyBuilding.com upgraded to a standard GB-1001, but needed help replicating their current search structure.
LTech Solution: After the upgrade, LTech configured the Google Search Appliance for BodyBuilding.com based on their specific requirements. The appliance was set up to crawl and index all of their documents, reproducing their previous site search. LTech added built-in KeyMatches to promote certain pages and created collections to let users search separate parts of the index. The search and results pages were customized to match the look and feel of BodyBuilding.com.
Results: As one of the top health and fitness websites with hundreds of products and a wealth of content, BodyBuilding.com wanted to provide their visitors with highly-refined search capabilities. With search powered by Google and LTech, BodyBuilding.com users are receiving fast, accurate results with the ability to query the entire site, or limit their search to stores, product reviews, blogs, groups and more.