Frequently Asked Questions


General


  • How long has LTech been a Google Enterprise Partner?

    • LTech is a founding member of the Google Enterprise Partner program. LTech has been partnered with Google since 2005, with scores of successful migrations and implementations of Google Apps and the Google Search Appliance.



  • Does LTech work remotely?

    • Depending on your location and preferences, LTech can work remotely or on-site. Most implementations can be done 100% remotely. On-site implementations require an additional per diem and travel and expense cost. LTech's headquarters is in Tinton Falls, New Jersey and a development office is located in San Francisco, California.



  • How soon can you get started?

    • LTech works fast. We are available to begin your project within 5 business days from the approval of your order.



Google Apps


  • Is there any downtime for users when moving to Google Apps?

    • We can eliminate downtime by implementing dual delivery to keep your users online in your current mail system during the migration process.



  • How long does a full Sync/SSO setup take?

    • Our typical engagement runs 2-3 calendar weeks to set up Sync and Single Sign-On.



  • Do I need to purchase any additional hardware or software?

    • You will need to provide a server (your own or shared) to house the Sync and SSO scripts.



  • I am an educational institution or non-profit. Is there any charge for Google Apps?

    • Google Apps is free for educational institutions and non-profit organizations. However, there is a fee associated with implementation. LTech's experience and expertise guarantees a seamless transition.



Google Search Appliance


  • Can I purchase the Google Search Appliance from LTech?

    • Yes, LTech will build your GSA and search results page according to your design. With the LTech QuickStart for Google Search Appliance, you will receive index analysis, front-end development, and website integration. Pricing is determined by the GSA model and number of documents in your index.



  • Where can I find out information on which Google Search Appliance would best suit my needs?

    • Call LTech at (866) LTECH-73 to speak with a GSA expert immediately. Or click here for additional information on Google Search products.