With Google Apps Partner Edition, ISPs and portals can offer their subscribers powerful Google applications including Gmail, Google Calendar, Google Talk, and online document sharing. Now you can offer your customers an entire suite of communication and collaboration services on your domain.
LTech provides proven tools and experience for ISPs and Portals:
- Cut your time to market by working with a knowledgeable and experienced team
- Provide you with detailed documentation and professional training
- Save development time by utilizing our proven, trusted software
LTech's delivery team has successfully managed large scale Google Apps Partner Edition implementations.
Our services and software for use with Google Apps Partner Edition include:
| IDENTITY MANAGEMENT/SYNCING | Identity synchronization allows for an entire organization's LDAP compliant user directory to be synchronized with Google Apps. |
| ON-DEMAND PROVISIONING | On-demand provisioning allows organizations to keep their user directory in sync with Google Apps in real time. |
| LARGE SCALE CONTACT MIGRATION | Organizations who wish to migrate existing user contact lists at the enterprise level will be glad to know that LTech offers the only Enterprise level contacts list migration agent. With millions of contacts migrated, there is no longer a reason to leave this item off the migration plan. |
| FREE/BUSY SYNC | Free/Busy synchronization allows for two-way sharing of free/busy information between Google Apps and Microsoft Exchange. |
| SINGLE SIGN-ON | Integrate with your current LDAP, or other SSO system, a SAML-based SSO API is available that can be harnessed for authentication into Apps. |
| DUAL DELIVERY | For organizations planning to perform sizable IMAP migrations to Google Apps, easing the transition for your users by setting up temporary dual delivery is recommended. |
| PORTAL CONFIGURATION AND GADGETS | Organizations can leverage portal and gadget capabilities from Apps and our Gadget developers in order to present information uniformly at the domain level. |
| ENTERPRISE BACK-OFFICE INTEGRATION | Specialized integration between Apps and back-office processes. |
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Highly Available
LTech's Google Apps software is architectured and developed with scalability and performance in mind, supporting a load-balanced environment and allowing you to scale your solution easily.
Manage Your Own Content
We live in an ever changing world and we understand that your communication to your customers and employees needs to change as well. Easily update the style and look of your Apps login screen for consistency.
Upstream / Downstream Integration Points
LTech's extensible provisioning system allows for integration into your existing systems and workflows. Events such as creating new user accounts, user updates, searches, password changes, account disables and deletes can all be woven into your current process flow.
You're In the Driver's Seat
With our extensive administrative control panel, your customer care agents and back office staff have FULL control over every aspect of user accounts. Features include:
- Robust Customer Search with sorting and filtering
- Login-As Feature - Allows you to login to any Apps account with a push of a button
- Enable POP3 Feature - Allows you to enable POP3 access for any user account
- Pending Delete Support - Put an account on "hold" with our new Pending Delete feature allowing a configurable amount of time before the account is actually deleted
- Full Search and Management of Customer Care Agents and Administrators
Customer Self-Administration
An extensive customer-facing interface allows your customers to support themselves and reduce your most common support requests.
Customer Parent/Child Relationships
Your organization has the ability to roll-up multiple "Sub Accounts" to a "Primary Account" and allow for both individual account maintenance as well as applying a business event to an entire Account parent/child group.
Additional features include:
- BlowFish 2-Way Hash Password Encryption
- Downstream Systems Sync with Notification Message Retry Queue
- IP Block Administrative Control Panel White-Listing
- Multiple Role Administrative Screens
- User Personalized Google Gadget Creation
- Large Scale Contact Migration Tools (e.g., > 1 million contacts migrated in an implementation)
View LTech's case studies of Google Apps Partner Edition
After a detailed analysis of available email options, WildBlue decided to move their entire customer base to Google Apps Partner Edition. This would allow them to see significant cost savings and provide their users with the power of Google Apps. Full Case StudyTOTAL NUMBER OF USERS: 300,000+
ADDITIONAL LTECH SERVICES: SSO, Sync, extensive customization work
Additional information on Google Apps Partner Edition
